Frequently Asked Questions
1What is mobile self storage and why is it better?
Mobile self-storage is exactly that, storage for your belongings that comes to you. Forget the strain and hassle associated with moving your stuff to a storeroom, we’ll bring the storeroom to you.
2Is it more expensive than traditional self storage?
You would think so, but you’d be wrong. Not only is mobile self-storage more convenient, it’s also cheaper than traditional self storage. You can’t put a price on convenience!
3How much does Wheel Easy cost?
Delivery is free within 30kms of the Perth CBD, with modules starting from just $79 per month.
4How big is a Wheel Easy module?
The Wheel Easy Module is available in two sizes: Module 1 Volume: 7m3 Dimensions: 2268mm (D) x 1418mm (W) x 2060mm (H) Module 2 Volume: 9.5m3 Dimensions: 2316mm (D) x 1116mm (W) x 2400mm (H)
5When can I access my module?
You can access your module any time between 8am and 5pm, Monday to Friday, just give 24hrs notice and we’ll have your Wheel Easy module ready for your arrival. Please note we’re closed on weekends - we’re only human!
6How many Wheel Easy modules will I need?
Generally, you will need one Wheel Easy module for every 1 – 1.5 rooms of furniture. Through the magic of technology (and some Redbull fuelled programmers) you can find out using our Volume Estimator. Alternatively, feel free to give us a call and we’ll talk you through it.
7Is the storage facility secure?
Absolutely! With back to base alarm monitoring and CCTV, even the insects have trouble getting in.
8Can I get assistance to load my storage module?
Don’t have the muscle to load your module yourself? Simply shine a light into the sky and our Module Men will fly in to rescue you. Alternatively, you can just select our Premium service and we’ll send out 2 experienced staff to load your module for you.
9How do I pay?
Wheel Easy has a dedicated secure automatic payment system set up through which you can pay by credit card. When you place your order, you’ll be charged the first month’s rent and packing supplies if applicable. A monthly fee will then be taken from your account on the same day every month for the length of your storage.
10How long do I get to load my storage module?
We’ll leave the storage module at your house for 2 days giving you 48 hours (that’s 2,880 minutes or 172,800 seconds) to fill it. If you need more time, simply give us a call to ask for a longer term.
11Is there anything I can’t put in the storage module?
Yes, for (obvious) safety reasons you can’t pack the following items:
- Paint & paint thinners
- Live animals & plants
- Food stuffs
- Liquid bleach
- Aerosol cans
- Gas bottles propane
- Pool chemicals
- Stolen property
- Family Heirlooms
12What about Insurance?
While we do carry our own insurance, and will do everything known to man to ensure the safety of your items, it is your responsibility to insure your belongings. Fear not though, we offer a range of insurance to cover you. For more information, or to download our PDS, click here.
13Where will you deliver my storage module to?
We can deliver the storage module to anywhere that we can park the trailer which is about the size of a large 4WD. So that means your driveway, parking spot, secure carpark area or annoying neighbours front lawn.